- Freight forwarders should have an in-house cargo system, access to Cargo Community Systems, or access to Qatar Airways Cargo's Online Services and capability to send EDI message based on formats in Cargo Interchange Message Procedure Manual.
- Freight forwarders should complete their respective FWB and FHL data in the system and send to Qatar Airways Cargo's systems via the existing established channel.
- EAW or EAP code as applicable must be inserted in the FWB record for airline to identify shipments with or without document pouch.
- Scanned documents (other documents like invoice, packing list, Certificate of Origin, etc.) or electronic data should be sent to the destination agent office for clearance purpose through freight forwarders' system, Cargo Community Systems, or Qatar Airways Cargo's Online Services.
- Customs export declaration must be completed after which cargo can be delivered to Qatar Airways Cargo's Ground Handling Agent (GHA) for acceptance.
- The GHA accepts cargo with or without the document based on special handling code EAW or EAP.
- FSU messages as applicable are communicated back to the freight forwarders.