Cookie Policy

This is the cookie policy of Qatar Cargo Services Company organised and existing under the applicable laws of the State of Qatar, having its principal place of business at Qatar Airways Tower 3, PO Box 22550, Doha, State of Qatar ("Qatar Airways Cargo", "we", or "us"). By clicking to proceed on our websites, and (our "Website") and mobile applications (including our iPhone, Android and Blackberry apps) (our "Mobile Apps"), you accept our use of first and third party cookies, IP addresses and our use of other methods to collect website usage data ("Cookie Policy"). Please read this Cookie Policy together with our Privacy Notice posted on our Website.

Cookies are small files that are stored on your browser or device by websites or apps that "remember" that your computer or device has accessed a website or app. We use cookies to deliver to you a more user friendly service by making it easier and faster for you to use our Website. Cookies help us understand whether you came to our website via a search engine, or by some other method, and what were the most popular elements of our Website. Cookies do not give us access to any other personal information on your computer or device other than the personal information you choose to share with us. Irrespective of saved cookies, for security reasons you must still log in each time you access areas of our site that require registration.

3.1We use two types of cookies which are a mixture of first party cookies, which we set ourselves, and third party cookies, which are set by our third party service providers. We use i) strictly necessary cookies and ii) performance cookies as detailed below:

(i) Strictly necessary Cookies

These strictly necessary cookies are used to allow your request to access our Website and Mobile Apps, to move between pages and to receive services which you have requested. Disabling them may prevent you from using certain parts of our Website and Mobile Apps. Without these cookies, you will be unable to access basic functions of our Website and Mobile Apps.

For example, we use cookies which are strictly necessary to:

(a)Balance traffic on our Website and Mobile Apps to ensure that you receive a consistent and reliable service.

(b) Keep track of your movement from page to page so you do not get asked for the same information you've already given to the site.


These performance cookies collect anonymous information about how you use our Website and Mobile Apps and help us improve the way our Website and Mobile Apps work such as which pages you visit most often and whether or not you experience any technical errors. These cookies do not contain any information that could identify you.For example, we use performance cookies to:

(a)Identify pages viewed and browsing and purchasing behaviour to improve our Website and Mobile Apps;

(b)Gain insight into how you use our Website and Mobile Apps so that we can quickly identify and fix any issues that may arise; and

(c)Determine unique visitors to website and it is updated with each page view.

Most web browsers automatically accept cookies but you can configure your Internet browser to accept or reject cookies, or to notify you when a cookie is set (check the "Help" menu of your browser to learn how to change your cookie preferences). Disabling cookies should not prevent you from using our Website or Mobile Apps, but certain features or functions of our Website and Mobile Apps may not be available to you if you disable or restrict the use of cookies.

Our Strictly Necessary and Performance cookies cannot be turned off. If you require more information or help to change your cookie preferences in your browser, please refer to the documentation of your device or browser that you are using to access the internet.

Class 8 - Corrosives. The following items will not be accepted on Qatar Airways passenger and cargo aircraft:

For further information about cookies, please refer to your browser help section or see

Session / temporary - These cookies are deleted from your device after you leave the Website.

Permanent / persistent - These cookies are not deleted from your device after you leave the Website. They remain on your device for a longer period of time.

First-party cookies These cookies are set by the web server of the visited page and share the same domain.

Third-party cookies These cookies are stored by a different domain to the visited page's domain. This can happen when the webpage references a file located outside its domain.

The table below summarizes the different types of cookie Qatar Aviation Services uses on the Website and Mobile Apps, together with their respective purpose and duration (i.e. how long each cookie will remain on your device).

Cookie Name Type Purpose/description Party Duration
__utma Google Analytic This cookie is “persistent” cookie. It keeps track of the number of times a visitor has been to the site pertaining to the cookie, when their first visit was, and when their last visit occurred. Google Analytics uses the information from this cookie to calculate things like Days and Visits to purchase. Third-party 2 years from set/update
__utmt Google Analytic Used to throttle request rate Third-party 10 minutes
__utmc Google Analytic This cookie operates in conjunction with the __utmb cookie. It takes a timestamp of the exact moment in time when a visitor leaves a site. Third-party 30 mins from set/update
__utmb Google Analytic Used to determine new sessions/visits. It takes a timestamp of the exact moment in time when a visitor enters a site. Third-party 30 mins from set/update
__utmz Google Analytics Stores the traffic source or campaign that explains how the user reached your site. It keeps track of where the visitor came from, what search engine you used, what link you clicked on, what keyword you used, and where they were in the world when you accessed a website. Third-party 6 months from set/update
cache-storage.AIRPORTS/cache-storage.AIRPORTS_VERSION Website Maintains the airport list and data version to display the origin/destination airport autocomplete field. First-party Stores data with no expiration date
cache-storage.NEARESTAIRPORT Website Stores nearest user airport detail using google geo location service. First-party Stores data with no expiration date
cache-storage.ADVER_VERSION Website QR Cargo advertisement pop-up version ,if any. First-party Stores data with no expiration date

We may amend this Cookie Policy with immediate effect from time to time to comply with law or to meet our changing business requirements without notice to you. Where local regulations require, we will obtain consent from you for any new uses of any Cookie. You should read and review this page regularly to see if there have been any changes.

Should you have any questions about this Cookie Policy, please contact us at:

Qatar Airways Group
Qatar Airways Tower
P.O. Box: 22550
Doha, State of Qatar

For additional information about cookies, please visit:

Last updated 31 May 2018
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